Fangkuai Support - Reliable Technical Support and After-sales Service

FANGKUAI SERVICE

Quick reply within 30 minutes

To the issue you consult about, or the feedback from you, we are sure to make reply within 30 minutes to have effective communication

Provide scheme design within 24 hours

According to the result of communication with you, we will provide a design plan within 24 hours, or deal with your feedback plan

Dispatch engineers within 24/72 hours

If it is possible to cooperate, we promise to dispatch engineers within 24/72 hours at home/abroad

STANDARDIZED PROCEDURES ENSURE HIGH SAFETY AND EFFICIENCY

Fangkuai has established a complete set of management system from pre-consultation, program design, on-site visits, stock preparation and shipment, to after-sales complaint handling, effectively ensuring the rapid and timely delivery of information, and providing the most professional services and technical support

Check Inventory Using Purchase Orders
Quality Inspection Of Equipment Before Leaving The Factory
Double Check Items With Packing List
Science Pack Shipping

PROFESSIONAL INSTALLATION AND COMMISSIONING

Fangkuai installation engineers can provide on-site guidance on infrastructure construction, equipment installation and commissioning, and trial operation of the entire production line according to customer needs. If the technical item meets the design criteria, the client will issue a certificate of conformity.

Installation Preparation Stage
Equipment Installation Stage
Equipment Debugging Stage
Installation Equipment Acceptance

CUSTOMIZED PLAN

Fangkuai with a professional R&D team, we can complete R&D and production according to the samples provided by customers,which is also one of our service characteristics.